FAQ

Frequently Asked Questions

Yankee Candle organizes its rules on frequently asked shopping questions in the following sections.

What Yankee Candle customers should know about products
What products do you offer?
We offer Yankee Candle. Current availability, product details, options, and prices are shown on each product page.

Our approach at Yankee Candle to returns and exchanges
Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.

How Yankee Candle handles delivery timing
How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.

Our approach at Yankee Candle to payment methods
Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.

How Yankee Candle handles refund timing
When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.

Yankee Candle: tracking
How can I track my order?
As soon as tracking is available, it is sent using the contact information provided at checkout.

Details from Yankee Candle on shipping cost
Do you offer free shipping?
Yes. We charge nothing for standard shipping on U.S. orders.

Our approach at Yankee Candle to return shipping
Who pays return shipping?
Yankee Candle pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.

contact options at Yankee Candle
How can I contact you?
Email Support@Yankasicandle.shop, call 4124528607, or write to 24 Fox St, Portland, Maine, 04101, United States.

Merchant Information
Business name: Yankee Candle
Brand name: Yankee Candle
Email: Support@Yankasicandle.shop
Phone: 4124528607
Physical address: 24 Fox St, Portland, Maine, 04101, United States